p.160-164 Questions

2)
I recently purchased your "Negotiator Pro" for my computer at a local business store after seeing the ad in Macworld magazine. I purchased the tool believing it would help me for my corporate seminar on negotiation based off my impression from the ad.

However, the disc would not work properly when I inserted it into my computer. The store declined to exchange it or refund it, citing that I had already opened it. They recommended that I contact you about the matter.

I'm hoping that you will be able to send me a new CD which will work properly with my computer. However, if that is unable to be done then I would like to request a full refund of my $79.95. Please send either to the address on the letterhead. Thank you for your time and considerations on this matter.

Sincerely,

Brent Lewis
---------------------------
9)
5493 Beechwood Drive
Trenton, N.J. 08608
April 12, 2009

Florida Resort Bureau
1555 Palm Beach Lakes Boulevard
West Palm Beach, FL 33401

To Whom It May Concern,

Your advertisement about Florida resorts in the April 2009 issue of Smithsonian magazine caught my eye and I would like to request your recommendations on vacation spots.

My wife and I are planning a late September vacation with our two teenage children and were hoping you could recommend some options. We are particularly interested in resort areas which have public transportation, as some members may want to enjoy activities away from the resort. We would prefer to be the beach as well as the golf courses, though we would also like a location near night entertainment for the whole family.

If it is not too much trouble, I was also hoping you would be able to answer a few quick questions for us.

1)Which resorts are near large cities with public transportation and activities for teenagers?
2)What should we expect weather-wise for September?
3)Being that it is in the off season, will the rates include amenities?
4)Could you recommend where to look for concert scheduling during September?

If you could get the information to us within the next two weeks so that I may schedule my time off from work in the fall that would be excellent.

Thank you for all of your time and help.


Sincerely,

Frank C. Atlas